Feedback is central to online teaching

I’ve been teaching online courses for more than 30 years. In that time, I’ve taken dozens of training programs about how to teach online. The one thing I can’t recall anyone ever talking about in one of those trainings is how much time giving feedback in an online classroom takes.

I’ve been fortunate (although I didn’t feel fortunate at the time) to teach 3-credit college writing classes in half the length of the same course in a physical classroom. I prepared with the knowledge that, in order to give students enough time to do a semester’s worth of writing, I had to eliminate more than half the material I typically presented in a semester.

As a general rule, you can’t see students in an online classroom, at least not well enough to tell whether they are getting what you’re presenting or not. I’ve been fortunate to teach primarily asynchronous classes in which instruction was delivered in writing, students learned at their convenience, and I delivered feedback in writing at my convenience. All that writing took time, but it didn’t feel pressured.

By contrast, a synchronous classroom requires you to “teach” less, dropping the presentation of non-essentials entirely, because unless you strip the curriculum to essentials you won’t have time to receive and give feedback as you deliver information orally. It is feedback that teaches, not presentations. Feedback makes learning personal. It also puts a lot of pressure on teachers.

Recently, I’ve participated in some training sessions for online teachers given by Russell Stannard of Russell is a marvelous teacher. He has great information, logically arranged, and well-presented. He also understands that presenting is really the smallest past of online teaching. During one training, Russell spent over an hour on material that participants probably have read in ten minutes if it had been written. He worked at getting feedback from participants and  delivering feedback to them so that everyone finished the session able to do what Russell said he was going to teach us to do..

If you are going to have to teach online in the future—and you probably need to be prepared to do just that—you must develop mechanisms for getting feedback so you aren’t teaching blind. And you must prepare to devote a great amount of time to getting and giving feedback. Just because you’re live on screen doesn’t make you an entertainer. Feedback is what distinguishes teachers from performers.

©2020 Linda G. Aragoni