Feedback is central to online teaching

I’ve been teaching online courses for more than 30 years. In that time, I’ve taken dozens of training programs about how to teach online. The one thing I can’t recall anyone ever talking about in one of those trainings is how much time giving feedback in an online classroom takes.

I’ve been fortunate (although I didn’t feel fortunate at the time) to teach 3-credit college writing classes in half the length of the same course in a physical classroom. I prepared with the knowledge that, in order to give students enough time to do a semester’s worth of writing, I had to eliminate more than half the material I typically presented in a semester.

As a general rule, you can’t see students in an online classroom, at least not well enough to tell whether they are getting what you’re presenting or not. I’ve been fortunate to teach primarily asynchronous classes in which instruction was delivered in writing, students learned at their convenience, and I delivered feedback in writing at my convenience. All that writing took time, but it didn’t feel pressured.

By contrast, a synchronous classroom requires you to “teach” less, dropping the presentation of non-essentials entirely, because unless you strip the curriculum to essentials you won’t have time to receive and give feedback as you deliver information orally. It is feedback that teaches, not presentations. Feedback makes learning personal. It also puts a lot of pressure on teachers.

Recently, I’ve participated in some training sessions for online teachers given by Russell Stannard of TeacherTrainingVideos.com. Russell is a marvelous teacher. He has great information, logically arranged, and well-presented. He also understands that presenting is really the smallest past of online teaching. During one training, Russell spent over an hour on material that participants probably have read in ten minutes if it had been written. He worked at getting feedback from participants and  delivering feedback to them so that everyone finished the session able to do what Russell said he was going to teach us to do..

If you are going to have to teach online in the future—and you probably need to be prepared to do just that—you must develop mechanisms for getting feedback so you aren’t teaching blind. And you must prepare to devote a great amount of time to getting and giving feedback. Just because you’re live on screen doesn’t make you an entertainer. Feedback is what distinguishes teachers from performers.

©2020 Linda G. Aragoni

Zilliacky shows how to teach online

Teaching online requires teachers to focus on the essentials: There isn’t enough time for “nice to know.” This quirky set of procedures gives you a basic set of procedures for preparing for online teaching.


Take any principle, rule, concept, definition, etc. in your curriculum that students absolutely, positively must know well enough to apply unassisted. Substitute that topic for the word zilliacky in these directions.

Define your job.

Your job is to:

  • Teach the essential skills and information so that students can do zilliacky,
  • Craft appropriate activities so that students without your help can actually learn to do zilliacky.
  • Verify that all students actually can do zilliacky.

NB: You must do all three to earn your paycheck.

Prepare to do your job.

1. Your fellow teachers all teach astocum before teaching zilliacky. Does a student have to know astocum in order to do zilliacky?

If the answer is no, then astrocum is not worth teaching. That doesn’t mean astocum isn’t worth learning. It simply means astrocum is not something you must teach before students can learn to do zilliacky. You might need to remind students of what they know about astrocum or direct them to information about astrocum, but those activities are different from teaching astrocum.

2 . Some teachers also teach domical and gergrundium before teaching zilliacky.

Does a student have to know domical in order to do zilliacky?
If the answer is no, then domical is not worth teaching.

Does a student have to know gergrundium in order to do zilliacky?
If the answer is no, then gergrundium is not worth teaching.

3. Based on the answers to questions 2 and 3, decide what essential skills and information you must teach before students can do zilliacky.

4. Based on the answers to questions 2 and 3, create activities that allow students to do zilliacky.


OK, teaching online may be just a tad more difficult than I’ve made it out to be, but the basic, must-do activities are just about this simple. You strip away all the non-essentials and then you teach what’s left.

©2020 Linda Aragoni

Curse the curse of knowledge

Affinity Publisher Screenshot
LEARN is a prominent option in the black ribbon above the graphic.

The “curse of knowledge” is that once you know how to do something you can’t imagine not being able to do that action or activity. Teachers are particularly susceptible to the curse, and their students suffer as a result.

I’ve been experiencing the effects of the curse of knowledge as I began to learn to use the  Affinity Publisher program developed by Serif, which was, quite by coincidence, as the Covid-19 epidemic roared into New York State. Serif has a variety of aids to available to learners, including written materials and videos in which graphic specialists show and tell what to do.

I do not learn well from videos: There are far too many distracting elements,  I often can’t visually isolate what it is I’m supposed to see unless an audio track describes the appearance of what I’m to look for, and presenters often obscure or cover the vital element. After watching a video clip, I have to, for example, click on all the elements in the upper left corner of my screen to see if I can figure out which of them the presenter clicked.

To work around my video handicap, I began by using Affinity Publisher’s written instructional materials. For realistic practice, I’m using the manuscript of second edition of my Writing Teacher’s ABCs, which I have to have to the printer in June.

I was able to build page templates and use them to make pages into which to put my content, but the process wasn’t easy or intuitive. Tools had different names than I was accustomed to seeing in other page layout programs I’ve used. And there didn’t seem to be any logic to how tools were grouped:  I kept finding the graphic equivalents of ladies’ hats in the underwear drawer.

I’d click a dozen times on the arrowhead  icon to flow text from one block to another and nothing would happen except that I’d  cause the program to hang up and have to close it, reopen it, and recover the text.  I discovered quite by accident after I’d built more than 170 pages of my book that to flow text between blocks the cursor must be within the link “from” text block before you click the arrowhead icon.

The problems I’m having learning to use Publisher aren’t happening because the graphic specialists don’t know their jobs, but because they know them too well. They’re victims of the curse of knowledge. They no longer recall what they needed to know before they could do anything, let alone learn the fancy stuff.

Unless the pandemic magically disappears, we teachers are going to be doing a lot more online teaching where we have manifold opportunities for displaying the curse of knowledge. It’s vital that we make sure we aren’t assuming students (and/or their parents) know more than they actually know. You probably have relatively few opportunities to get feedback from your students or their parents now, so you really have to double-down on scrutinizing what you plan to present and ask yourself whether you are assuming students know some prerequisite information or skill that they may never have acquired.

It won’t be easy to get through the rest of this school year, but if all the pandemic does is teach you to avoid the curse of knowledge, it might just be the best learning experience you ever had.

©2020 Linda Aragoni

Linda taught me how to learn

lecturer speaks to class
Teachers are people who devote their lives to working themselves out of a job.

Last week in this space, I told you that the one thing you must do when in online learning classes is to teach your students how to learn your subject. Today I’d like to tell you a story about how I came to that conclusion.

It was due to a student in a first year college writing class I taught a few years ago. The course was an eight-week, online, asynchronous course conducted entirely in writing. I was supposed to turn the students out with a semester’s worth of writing skill.

My typical writing classes were 75 to 80% male (women tended to drop out when they saw my first published book was about installing steam turbines) and usually every hour of the day some of the students were at their jobs. By some fluke, each of the students in this particular class was employed full-time, each worked days, and each was a woman.

Because the students were able to be online evenings, I made a point of being available in the “course room” evenings. The format became much like a seminar, with students interacting with one another and with me through written messages. Many evenings there would be a half dozen student and myself on line discussing their work.

One of the women, who I’ll call Alice (I’ve forgotten her name), was bright and hard-working, but she had a mediocre high school English program to overcome. All the other women liked Alice.  To encourage her, they sat for many hours when I’m sure they had other things they could have been doing while I explained to Alice what she didn’t get in high school.

Alice really struggled, but she earned the B she needed for her employer to pick up part of the tab for her course.

The last night of the class, the women were saying their farewells and talking about what courses they would be taking next. Alice posted a note saying that she wished she could the writing course over again. She hastily added, “I can’t believe I just wrote that. This course was so hard for me, and I had to work so hard, but when I started, I did not know how to learn. Linda taught me how to learn. Now that I know how to learn, I could really benefit from taking the course again.”

I consider that student one of my greatest success stories. She no longer needed me. Learning how to learn enabled her take charge of her education. She could learn what she wanted, when she wanted, whether she had a teacher or not.

The reason I teach is that I want students to be able to learn without me.

What’s your reason for teaching?

©2020 Linda G. Aragoni

 

The key to successful online teaching

If you’re an online teacher, you probably were forced into online teaching. That’s how many people get into distance learning: There’s a need, you’re here, you start tomorrow.

That’s basically how I got started teaching at a distance about 30 years ago. I’ll tell you about that another day.

Today, I’d like to tell you the one thing you absolutely must do when you teach online. teacher presenting to class

You must teach your students how to learn your subject.

Please read that last sentence again slowly. This concept is critically important.

Teaching students how to learn your subject is different than teaching them your subject matter. Online classrooms aren’t good places for delivering the drill necessary to get most students to do well on bubble tests. (Offline classrooms aren’t either, but they have the advantage of more time for drill.)

In online settings, your live presentations (or your prepared and posted ones if you’re teaching an asynchronous course) must focus students’ attention on how to go about learning what they must learn.

Even in classroom settings, you cannot expect your presentations to teach everything students must learn. Online teaching requires even more selectivity. Your distance learning presentations must focus on teaching the terms, facts, patterns, and strategies that are required for learning your subject. Most of students’ learning will need to occur after your presentations.

All subjects aren’t learned the same way. Students don’t learn algebra the way they learn history.  So, in addition to teaching that relatively small core of essential terms, facts, patterns, and strategies, you must craft appropriate activities that enable  students to learn to apply those patterns and strategies on their own after your presentation.

If you are an elementary or middle school teacher thrown into online teaching during this pandemic, you have two sets of students instead of one. You have your pupils, of course, but you also have those pupils’ parents. You should try to

  • put the essential terms, facts, patterns, and strategies where parents can access them and
  • make your follow-up activities parent-friendly.

Giving third graders assignments that mom and dad can’t do won’t win you friends at the PTA.

©2020 Linda G. Aragoni