The “curse of knowledge” is that once you know how to do something you can’t imagine not being able to do that action or activity. Teachers are particularly susceptible to the curse, and their students suffer as a result.
I’ve been experiencing the effects of the curse of knowledge as I began to learn to use the Affinity Publisher program developed by Serif, which was, quite by coincidence, as the Covid-19 epidemic roared into New York State. Serif has a variety of aids to available to learners, including written materials and videos in which graphic specialists show and tell what to do.
I do not learn well from videos: There are far too many distracting elements, I often can’t visually isolate what it is I’m supposed to see unless an audio track describes the appearance of what I’m to look for, and presenters often obscure or cover the vital element. After watching a video clip, I have to, for example, click on all the elements in the upper left corner of my screen to see if I can figure out which of them the presenter clicked.
To work around my video handicap, I began by using Affinity Publisher’s written instructional materials. For realistic practice, I’m using the manuscript of second edition of my Writing Teacher’s ABCs, which I have to have to the printer in June.
I was able to build page templates and use them to make pages into which to put my content, but the process wasn’t easy or intuitive. Tools had different names than I was accustomed to seeing in other page layout programs I’ve used. And there didn’t seem to be any logic to how tools were grouped: I kept finding the graphic equivalents of ladies’ hats in the underwear drawer.
I’d click a dozen times on the arrowhead icon to flow text from one block to another and nothing would happen except that I’d cause the program to hang up and have to close it, reopen it, and recover the text. I discovered quite by accident after I’d built more than 170 pages of my book that to flow text between blocks the cursor must be within the link “from” text block before you click the arrowhead icon.
The problems I’m having learning to use Publisher aren’t happening because the graphic specialists don’t know their jobs, but because they know them too well. They’re victims of the curse of knowledge. They no longer recall what they needed to know before they could do anything, let alone learn the fancy stuff.
Unless the pandemic magically disappears, we teachers are going to be doing a lot more online teaching where we have manifold opportunities for displaying the curse of knowledge. It’s vital that we make sure we aren’t assuming students (and/or their parents) know more than they actually know. You probably have relatively few opportunities to get feedback from your students or their parents now, so you really have to double-down on scrutinizing what you plan to present and ask yourself whether you are assuming students know some prerequisite information or skill that they may never have acquired.
It won’t be easy to get through the rest of this school year, but if all the pandemic does is teach you to avoid the curse of knowledge, it might just be the best learning experience you ever had.
©2020 Linda Aragoni