Seth Godin posted thoughts about quality on his blog today. He says that at the workplace there are at least three different ways to define quality:
- The outcome satisfies the requirement.
- The outcome goes far beyond what’s required.
- The outcome shows the worker put in a lot of effort.
In New York State education regulations, students who do passing work are deemed proficient. In my dictionaries, proficient means expert. An expert is not just satisfying the requirement; he’s going beyond.
That’s why it bugs me when I see a rubric that labels the middle of the scale proficient.
On my mental rubric, the mid-point of the Writing Quality Scale isn’t proficient but competent.
Competent writing satisfies the requirement.
Writing that goes way beyond what’s required is proficient.
Writing that shows the writer put in a lot of effort is not yet competent.
I can teach not-yet-competent writers to be competent writers.
I can give competent writers time and encouragement to become proficient writers.
But I can’t turn out proficient writers.
Proficiency requires a discipline and dedication that the writer has to provide. If someone has a bit of talent, achieving proficiency may be a little bit easier than for someone without talent.
But in the end, proficiency is up to the individual.